Return & Refund Policy

We want you to be fully satisfied with your purchase.

1. Return Eligibility

You may request a return within 7–14 days after delivery if:

* The item is unused and in original packaging
* The item is not damaged or altered
* The return request is approved by our support team

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2. Non-Returnable Items

We do not accept returns for:

* Used or worn jewelry
* Items without original packaging
* Items returned after the allowed return period

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3. Refunds

Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.

If approved, refunds will be processed to your original payment method within 5–10 business days.

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4. Shipping Costs

* Return shipping costs are the responsibility of the customer
* Shipping fees are non-refundable
* If the item is defective or incorrect, we cover return costs

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5. Damaged or Incorrect Items

If you receive a wrong or defective item, contact us immediately at:

📧 support1@atlasshl.com

We will replace it or refund you after verification.